The Online Resource for Massachusetts Poverty Law Advocates

11. What is the Disability Evaluation Service (DES)?

The Disability Evaluation Service or DES is a unit of the University of Massachusetts Medical School.

Disability Evaluation Services (DES)

333 South Street,

Shrewsbury, MA 01545

Tel: 800-888-3420 or 888-497-9890

Fax: 774-455-8153

DES decides if your impairment(s) meet the EAEDC disability requirements. DES staff includes doctors, nurses and vocational examiners. However, in our experience, most of the evaluations are done by nurses. In addition to the EAEDC regulations, DES has Procedural Standards which guide its decision-making process.

The Procedural Standards are posted at


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