Health Care Access Programs -- BBT Training
Date:
Materials from the February 4, 2025 Health Care Access Programs training, presented as part of the MLRI/MCLE Basic Benefits Training Series:
Handout Materials
- Agenda (pdf)
- About the Faculty
- How to Apply for Public Health Insurance Benefits in Massachusetts (pdf of slides)
- ConnectorCare: Eligibility and Enrollment (pdf of slides)
- Troubleshooting and Appeals (pdf of slides)
- MassHealth and Health Coverage Programs (pdf of slides)
- Health Access: Updates
Sample Notices
- MassHealth MA 21 Notice
- MassHealth Termination Notice (HIX)
- Health Connector Denial Notice
- MassHealth Fair Scheduling Notice
Health Care for All - Notices and Forms
Resources about MassHealth’s redetermination April 1, 2023-March 31, 2024:
- MassHealth’s Redeterminations Outreach Toolkit (Eng & 8 other languages)
- MassHealth’s Redetermination Resources
- MassHealth: how to report changes (including update your address)
- MassHealth’s information on: how to renew your coverage
- Renew online with an e-submission number for members 65+
- Apply online for ages 65+
- MassHealth Dashboard
- Health Connector Dashboard
- Health Care For All redetermination campaign website
- MLRI’s MassHealth Redetermination Monitoring Project website
Other Resources on End of Continuous Coverage and Unwinding
- CMS Unwinding and Returning to Regular Operations after COVID-19
- Georgetown Health Policy Institute Center for Children & Families, Unwinding the Public Health Emergency
Documents from MassHealth, the Health Connector & the Office of Patient Protection
- MassHealth Member Booklet and Application (ACA-3) ENG & SP
- MassHealth Senior Guide and Application (SACA-2) ENG & SP
- MassHealth Member Desk Guides (Income Desk Guide updated on Mar 1 every year)
- MassHealth Member Forms (including NEW forms to prove income by self-attestation & NEW form to verify self-employment income, plus child & adult disability supplements, fair hearing request form, permission to share information form (PSI), premium hardship waiver form and more. All forms are in ENG & SP & Large Print)
- Contact information for MassHealth Offices, Health Plans, Dental and more
- Connector Resource Downloads
- Office of Patient Protection, Open Enrollment Waiver
- MassHealth Choices Website
Documents from MLRI
- MLRI Table of Upper Income Levels, updated January 30, 2025
- MAGI Household Flow Charts
- Understanding Immigrants Eligibility for MassHealth & Other Subsidized Coverage
- Health Benefits for All (ENG, SP, & PORT.)
- Q &A about ConnectorCare
- Benefits Included in MassHealth by Coverage Type
- Student Health Insurance Flyer
Links to Websites
- MassHealth website for members experiencing homelessness
- MassHealth website for members recently released from jail or prison
- MassHealth website for children and young adults
- MassHealth website about doula services
- MassHealth website for pregnant members
- Accessing Health Related Social Needs through ACOs
- Search tool for Community Support Program providers
- Center on Budget & Policy Priorities, Health Reform Beyond the Basics
- Center for Medicare and Medicaid Services, Medicaid
- MassHealth, Scheduling an appointment for a telephone or video call with MassHealth
- Health Care For All
- Internal Revenue Service (IRS), Affordable Care Act Tax Provisions
- MassHealth Choices (website for selecting a health plan)
- Massachusetts Health Connector
- Massachusetts Health Training Forum
- National Health Law Program
- Office of Patient Protection
Getting Help
- Help applying and enrolling in health coverage from Navigators and Certified Application Counselors
- Help with MassHealth managed care for people with disabilities & special health needs from My Ombudsman
- Finding legal help with the Legal resource finder
- Schedule a phone or video appointment with a MassHealth representative
- Find somebody to help you with your renewal:
- Escalating cases to MassHealth’s Service Solutions Unit (SSU)