34. Preparing for Hearing

If an appeal cannot be resolved informally through redetermination, a hearing will be scheduled.  The worker will receive an email and a letter with information to join the hearing via Webex video call or telephone. (All hearings have both options). The worker should plan to be alone in a quiet place for the hearing. Hearings are normally scheduled for 30 to 60 minutes. 

It is best to upload documents before the hearing, but you can also request more time during the hearing to upload documents. Usually the review examiner will allow a few days to a week. The review examiner may also give you an email address to submit documents. For difficulties with the hearing process, you can contact daniel.decotis@mass.gov (DFML appeals department manager).