34. Preparing for Hearing

If an appeal cannot be resolved informally through redetermination, a hearing will be scheduled.  The worker will receive an email and a letter with information to join the hearing via Webex video call or telephone. (All hearings have both options). The worker should plan to be alone in a quiet place for the hearing. Hearings are normally scheduled for 30 to 60 minutes. DFML has created a helpful guide for hearings available at: https://www.mass.gov/info-details/the-department-of-family-and-medical-leave-dfml-virtual-hearings-guide 

It is best to upload documents before the hearing, but workers can also request more time during the hearing to upload documents. Usually the review examiner will allow a few days to a week. The review examiner may also give workers an email address to submit documents. For difficulties with the hearing process, you can contact daniel.decotis@mass.gov (DFML appeals department manager).