23. Request For More Information (RFI)

Instead of denying an application, DFML will often request more information. This happens when they do not receive certification documents or identity documents, or if there is a problem with the documents. If the RFI is not clear, call the call center. The RFI letter says workers have 14 days to respond, but DFML actually allows 30 days for a response before denying the application.