What's new at MLS

Some upbeat news! We did not have a chance at yesterday's SNAP Coalition meeting to update folks on the great work being done by DTA and community orgs to launch a Healthy Incentives Program (HIP) in Massachusetts. HIP Project Director Frank Martinez-Nocito of DTA sent on the following…

You or your clients can now use DTA Connect to send documents to DTA! On Monday DTA released the second phase of DTA Connect, allowing clients to submit documents to DTA directly through the app!! This is very exciting for our clients who have access to a smartphone. Sending…

Forwarded here is info about notice from Connector to 7000 people who have to pay first month's bill to begin coverage on Feb 1 that they will have until Feb 10 to pay for Feb due to Connector delay mailing out bill (payments usually due by Jan 23 for Feb 1) ---------- Forwarded message…

Possible DTA Calls Going to Incorrect/Out-dated Client Phone Numbers: We are writing today with a specific problem we need your help with. A few months ago DTA changed the process for the SNAP application interviews. Instead of DTA workers manually making the phone calls, DTA uses an…

As an organization that works with low income people in Massachusetts, we wanted to make sure that your staff knows about the Massachusetts Legal Resource Finder -- a new, web based tool that connects low income people in Massachusetts with legal help. To use the LRF, which is free, people go…

We are writing to ask SNAP Coalition Members to flag SNAP or cash cases of individuals currently or previously denied or terminated from SNAP or cash assistance benefits because DTA thought they were incarcerated. DTA started an "automated" prison match with the Department of Corrections (DOC)…

We are continuing to receive calls and emails about the Massachusetts EBT photo policy from community partners and individual recipients. This email is to give you a brief update on the EBT photo card implementation and to ask you to continue to flag EBT card cases, even if…