UIPP 2013.06: Good Cause Policy for Limited English Proficiency (LEP) Claimants
Ken Owens, UI Benefits Director
As part of the settlement in the Luciano language access litigation, DUA agreed to promulgate good cause sub-regulatory guidance. The memo is intended to insure that LEP claimants have equal access to unemployment insurance benefits. In addition to covering DUA’s obligations to issue notices in claimants’ primary language, the memo clarifies that claimants who miss deadlines or otherwise can’t comply with Departmental requirements because of language should be provided good cause for any alleged failure to so, including cases in which DUA has no obligation to translate notices. If advocates learn of situations in which DUA is not following the policy please contact Brian Flynn at GBLS,firstname.lastname@example.org.
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