Assister Updates from MassHealth & Health Connector
MassHealth and the Health Connector issue regular updates via email to Certified Application Counselors and Navigators as Assister Updates. We will be posting updates related to COVID-19 including:
From 5/8 Update from MassHealth
More detail on how applicants can supply required verification by "self-attestation"
New policy for people assessed a 1-time or recurring 6-month deductible to obtain a waiver of the deductible: "The hardship waiver enables an individual to gain access to coverage as MassHealth is temporarily disregarding the deductible."
From (second) 5/8 Update from MassHealth and Health Connector
Simplification of policy for certified enrollment assisters to be able sign application and other forms based on applicant's authorization over the telephone
From 4/1 Update from Health Connector:
Reminder of Policy for Waiver of Premium Based on Hardship
From 3/27 Update from Health Connector:
During the COVID-19 national emergency, the Health Connector will not downgrade or terminate coverage based on failure to respond to a Request for Information to verify Eligibility or a Special Enrollment Period.
MassHealth Members Will Not Lose Coverage During Emergency
Effective immediately, MassHealth will protect coverage for all individuals who have
Medicaid coverage as of March 18, 2020 and for all individuals approved for coverage
during the COVID-19 outbreak national emergency
From 3/18 MassHealth Update:
Testing and treatment for COVID-19 related services will be considered emergency and
covered by MassHealth Limited.
U.S. Citizenship and Immigration Services (USCIS) has issued guidance that it will not
consider testing, treatment, or preventive care related to COVID-19 as part of a public