What's new at MLS

Health Connecter Reissuing RFIs in Late July- Early August; Response Required Within 30 Days:  During the COVID-19 emergency, the Health Connector had stopped terminating or downgrading members for failure to respond to a Request for Information (RFI). Now, in preparation for annual…

Enhanced benefits in MassHealth Family Assistance. The benefits available to people enrolled in MassHealth Family Assistance has just gotten a lot better for people with serious health conditions who need skilled facility-based care but don't need to stay in a hospital and can't safely…

  Save the Date: Next Health Care Working Group –July 22, 2020 3-4:30 ·         Health Connector –Rocky start for its new customer service vendor ·         More info…

When it comes to how to best support the efforts of the SNAP Coalition and the anti-hunger community towards anti-racism and equitable policy changes, we at MLRI are constantly learning, and want to continue learning from all of you. Below we have compiled some resources and information, along with…

The Health Connector is implementing a series of consumer-facing changes.  We are forwarding the MTF announcement of the first set including more convenient ways to pay premiums. More improvements are scheduled for later in the month.  ---------- Forwarded message…

Possible DTA Calls Going to Incorrect/Out-dated Client Phone Numbers: We are writing today with a specific problem we need your help with. A few months ago DTA changed the process for the SNAP application interviews. Instead of DTA workers manually making the phone calls, DTA uses an…

In the past six weeks, DTA has issued over a dozen 2013 “Operations Memos” announcing policy changes to the SNAP and cash assistance programs. The following Operations Memos (OM) advise DTA workers that DTA Central Office is looking at certain data matches. MLRI and our legal services colleagues are…

In the past six weeks, DTA has issued over a dozen 2013 “Operations Memos” announcing policy changes to the SNAP and cash assistance programs.  The following DTA Operations Memos affect verification of income. Please let us know if you see any problems with implementation in your SNAP advocacy work.…