Working with Interpreters & Interpreting - MLS Training Module
The Massachusetts Legal Services Training Module on Working with Intepreters & Interpreting is designed for legal service advocates and service providers to learn skills that facilitate more effective communication with clients who are limited English proficient (LEP) or Deaf/Hard of Hearing (HOH) when using an interpreter.
Note: This training module has a section for bilingual and multilingual individuals who serve as interpreters, it is titled: "Interpreting as a Multilingual Staff Member". We highly recommend that anyone (staff member, intern, volunteer, etc.) who will be untilized as an interpreter and has not been formally trained or certified as an interpreter go through this training module, at a minimum, before acting as an interpreter.