Serving LEP Clients 2011 Conference Virtual Handout

Language Access Coalition

The following is a virtual handout including links to many useful LEP resources compiled for the Language Access Coalition's June 3, 2011 LEP Conference.

Conference Materials

Handout from Michael Mulé

Handout from U.S. Census-Boston Region: Your Community by Numbers

Conference Packet


State and Federal Government Orders and Implementation Guidelines:

Office of the Press Secretary, Executive Order 13166. “Improving Access to Services for Persons with Limited English Proficiency.” August 11, 2000

Language Access Assessment and Planning Tool For Federally Assisted Programs

Office of the Governor, Commonwealth of Massachusetts. Executive Order 527. “Establishing the Office of Access and Opportunity.” February 17, 2011

Massachusetts Office of Access and Opportunity. “Language Access Policy Implementation Guidelines.” August 1, 2010


State and Federal Agency and Court LEP Plans:

Federal Agency LEP Guidance and Language Access Plans

Department of Housing and Urban Development-Limited English Proficiency Website

Boston Housing Authority LEP Policy

Department of Health and Human Services-Limited English Proficiency Website

Federal Interagency Working Group on Limited English Proficiency

Commonwealth of Massachusetts, Office of Court Interpreter Services. Standards and Procedures. 2009


LEP Case Materials:

Luciano v. Malmborg - DUA Lawsuit, Complaint, Preliminary Injunction Briefs, Settlement Agreement 2008

 Resolution Agreement Between U.S. Department of Health and Human Services and MA Department of Public Welfare. September 1994

Johnson v. DPW, Stipulation for Settlement. August 1990

Christine F. v. DTA, Complaint and OCR Complaint, March 2007


LEP Statistics:

Breaking the Language Barrier: A Report on English Language Services in Greater Boston. March 2011

The Changing Face of Massachusetts. LEP demographic data, June 2005

Detailed Languages Spoken at Home and Ability to Speak English for the Population 5 Years and Over for the United States, April 2010

Most Commonly Spoken Languages in Massachusetts Based on April 2010 Data

Limited English Proficiency in MA by Legal Services Service Area, 2005


LEP Rights-Legal Advocate Guides:

Brennan Center for Justice-Language Access in State Courts, July 2009

LEP Access to Housing: Sources of Law and Interpretation, 2008

Welfare Law Center,Food Stamp Bilingual Requirements Summary. June, 2003

MLRI Memorandum on DOJ LEP Guidance

GBLS Comments to HHS on Office of Civil Rights on LEP Requirements, December 2003

Limited English Proficiency, Promising Practices from WA and ME

Sample Advocacy Letters to DTA Offices Alerting Them to Their Obligation to Provide Interpreters, 2000

Legal Services Corporation: LEP Resources for Legal Service Programs

Multicultural Populations Resource Directory


LEP Rights-Documents for Clients:

Department of Justice. “Your Rights Under Title VI of the Civil Rights Act of 1964; and Federal Protections Against National Origin Discrimination.” Brochures in: Arabic, Cambodian, Chinese, English, Farsi, French, Haitian Creole, Hmong, Hindi, Korean, Laotian, Punjabi, Russian, Spanish, Tagalog, Urdu and Vietnamese

Multi-lingual Right to Interpreter Flyers and "I Speak" Cards “Your Right to an Interpreter at the Department of Transitional Assistance.” “Your Right to an Interpreter in Massachusetts State Courts.”


Identifying and Assisting LEP Communities:

Massachusetts Office of Public Health Strategy and Communications. “Translation Toolkit-Identifying LEP Communities.” October 2010

Migration Policy Institute. “Communicating More for Less: Using Translation and Interpretation Technology to Serve Limited English Proficient Individuals.” January 2011

Migration Policy Institute-Language Portal: A Translation and Interpretation Digital Library