Attached are sample documents making a public record request to the MassHealth agency, and appealing from the agency's failure to supply the requested records.
The Secretary of State oversees compliance with the state public record law & puts out a guide to the law. This is updated Feb 2022 Guide https://www.sec.state.ma.us/pre/prepdf/guide.pdf
This link below is to the EOHHS website for making public record requests and also includes a link for MassHealth members to make requests for copies of their private information held by MassHealth https://www.mass.gov/eohhs-including-masshealth-public-records
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