The Online Resource for Massachusetts Poverty Law Advocates

Overview of Utilities Issues (Legal Tactics Chapter 6)

Date: 
07/01/2008
Author: 
Charlie Harak, NCLC

A comprehensive overview of utilty rights, including

  • right to obtain service,
  • what to do if you owe money on a previous account,
  • right to continued service,
  • protection against shut offs for illness, personal safety, winter moratorium, elders and infants,
  • restoring service,
  • payment plans,
  • fuel assistance,
  • utility discounts (electricity, phone, gas),
  • getting repairs, and
  • cross metering.

(Chapter 6 from the Legal Tactics Manual)


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