Ops Memo 2013-28: Department of Unemployment Assistance Screen Unavailable

Overview
The Department of Unemployment Assistance (DUA) will be converting to a new web-based system effective July 1, 2013. This new system will serve claimants and employers more efficiently. In order to transition from the current system to the new one, the current system will be shut down at 7 p.m. on June 25, 2013. A new DUA online system will become available on July 1, 2013.

IMPORTANT: DUA will not have access to their system on June 26, 27 and 28.

Purpose of Memo
The purpose of this memo is to:

• inform staff of the impending shutdown of the current DUA system; and
• provide interim procedures for verifying DUA information until DTA staff are able to access the new DUA screen.