Ops Memo 2011-13: TAFDC – Changes to the Resource Team in Worcester and Springfield Liberty TAOs


On June 13, 2006, DTA established Resource Teams in certain TAOs. This on-site Resource Team affords applicants and clients (hereafter referred to as clients) the opportunity to meet with a Resource Team member who provided an assessment of the client’s service needs, assistance with completing medical forms, a coordinated approach for the review of barriers to employment, and a coordination of support services. In addition, the Disability Specialist performed on-site short-term disability determinations for certain clients.

The February 5, 2007, New Initiative Memo informed TAO staff that beginning February 12, 2007, the Resource Team at the Springfield Liberty and Worcester TAOs offered free assistance to selected TAFDC and EAEDC clients in their areas in applying on-line for Supplemental Security Income (SSI) disability benefits.

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