The Online Resource for Massachusetts Poverty Law Advocates

OLGT 2019-30: Cross Programs: ADA Accommodation Process and Notice Enhancements


The Department is committed to ensuring equal access to services for clients with disabilities. In an ongoing effort to improve the accurate identification and implementation of accommodations made under the Americans with Disabilities Act (ADA) a series of improvements are being made. These improvements will streamline the delivery of services and enhance communication for clients with ADA accommodations.

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