The Online Resource for Massachusetts Poverty Law Advocates

OLGT 2019-24: Cross Program: DTA Connect Online Enhancements

Date: 
04/04/2019
Author: 
DTA

In April 2018, the Department expanded the DTA Connect capabilities beyond the mobile application and deployed DTA Connect Online at DTAConnect.com. This website improved client access by offering a simplified SNAP screening tool, an interactive online SNAP application, and access to case information for clients and contracted providers. 
 
The Department is expanding functionalities by replicating the interactive online SNAP application at DTAConnect.com to allow clients to complete their Interim Report and Recertification processes online. This functionality is scheduled to be deployed on April 16, 2019.  
 
Making the Interim Report and Recertification process accessible online is projected to significantly improve access for clients, allow for timely submission, and reduce interruption in benefits for those who remain eligible.

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