MassHealth Dental program resources

Date:

01/01/22

Author:

MassHealth

For general information on dental services in MassHealth, CMSP and the Health Safety Net, visit this MassHealth website https://www.mass.gov/info-details/learn-about-masshealth-dental-benefits

For legal advocates the starting point is in the MassHealth Dental Regulations, they are included along with other information in the Dental Provider Manual posted here: https://www.mass.gov/lists/dental-manual-for-masshealth-providers

For more detailed information on dental services including dentists participating in MassHealth, contact information for Dentaquest, the company that makes dental prior authorization decisions for MassHealth, video tutorials, and other information on the MassHealth Dental Program, visit https://www.masshealth-dental.net/Home

For people enrolled in a OneCare or SCO plan, the plan authorizes and pays for dental services not Dentaquest. Look at the websites for the specific One Care or SCO plan for more detailed information on dental and other benefits. As of 2022 there are 6 SCO plans and 3 One Care Plans.

The contact information on the dental website no longer lists anyone by name, but as of June 2023 this individual is the contact person for MassHealth dental & can assist in obtaining case file in advance of the hearing:

amy.nolan@greatdentalplans.com

The Member Handbook and Dentaquest Release Forms in English and Spanish are posted along with other Member Documents. The most detailed information on covered services is found under the document tab on the home page or under the Dentist tab and is called the "MassHealth Office Reference Manual." Links are supplied below --but check the website to confirm you are using the most recent version of the documents below.

Go to Website

https://www.masshealth-dental.net/Home