PDF Language Access Plans for the MBTA, Department of Transportation, and State 911 Department.
Some of these LAPs are not dated, and some may be pre-empted by revised or more current versions from that agency or its executive office.
http://www.mass.gov/governor/administration/groups/oao/language-access/e...
Massachusetts Bay Transportation Authority Language Access Plan 2014
MassDOT Title VI LAP Report 2011
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