The Online Resource for Massachusetts Poverty Law Advocates

Helping agency vs. an Authorized Representative

We often hear of confusion from DTA case managers and from community organizations about the role of a helping agency or individual vs. the role of an Authorized Representative. It is very important that persons assisting with a SNAP case are not conflated with an Authorized Representative. Attached are two one-page resources:
  1. Information on the difference between a helping party and an Authorized Representative, including forms/documentation needed
  2. Information on the SNAP interview and how to assist SNAP households as a helping organization
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