DTA shipped out this email this AM re all DTA offices being closed. Note that some offices were independently closed this week due to Covid infections among staff and we do not know what that looks like. For households in need of emergency EBT cards, the DTA Assistance Line and/or Ombuds may be able to arrange overnight mail. Call the Ombuds in that case.
Remember, if households in your area lose power for an extended time (4+ hours) due to the storm and need to toss food that becomes unsafe to eat, they can request SNAP replacement "misfortune" benefits for food lost that was purchased with SNAP. More updates to follow should that occur.
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From: Craven, Sara (DTA) <firstname.lastname@example.org>
Date: Fri, Jan 7, 2022 at 8:22 AM
Subject: DTA Offices Closed Today 1/7/2022
All DTA local offices are closed Friday 1/7 due to the storm. Residents can use DTA Connect or call the DTA Assistance Line at (877) 382-2363 to apply for benefits or manage their case. Learn about all the ways households can do business with DTA at Mass.gov/ContactDTA.
We apologize for any inconvenience this may cause. Thank you for your continued partnership.