DTA Local Office Contact Information, Client Assistance Coordinators, Domestic Violence Specialists and DOH Liasons
DTA Local Office Contacts
This directory includes address, phone, and fax information, as well as the names of the directors and assistant directors of each local office. Note that this is current as of October 2023. There may have been changes since that time.
To contact a director by email, use the following format: firstname.lastname@example.org
In addition, the contact information for the DTA ombudsman (Sara Craven) is email@example.com or call 617-348-5354.
DTA Local Office Information
Attached is a list of which cities/towns are covered by which local DTA office. DTA also has information about local office contact information on DTA online.
DTA Client Assistance Coordinators
There are one to two CACs in each DTA office. CACs are in place to serve as a resource to DTA clients with disabilities and to help clients have meaningful access to DTA’s benefits and services. CACs also serve as a resource to DTA staff on disability issues. A list provided by DTA, along with more information about CACs, is available on DTA's website.
Domestic Violence Specialists
DTA DV specialists are tasked with providing consultation, training and technical assistance to DTA staff working with clients in all DTA programs who have experienced domestic violence. The specialists advocate within DTA, and with other agencies, to connect individuals and families to appropriate resources, and help with safety planning.They should also work directly on some case issues, including helping with waivers of certain cash assistance program requirements or other DTA benefit issues.
DTA lists the contact information for domestic violence specialists in each office in their Domestic Violence brochure on their Domestic Violence Services webpage.
Division of Hearings Liasons
DTA has staff who are liaisons for the Division of Hearings to implement appeal decisions. The attached list was current as of March 1, 2017.
|DTA office cities and towns June 2016.pdf (27.62 KB)||27.62 KB|
|Appeal Liaison-312017 (1).xls (27.5 KB)||27.5 KB|
|DTA Local Operations Regional Listings-rev-10.26.23.pdf (115.13 KB)||115.13 KB|