2020-44A: SNAP: Bay State CAP Phase II Fixes


In September 2019, DTA implemented Bay State CAP Phase I. This initiative provided Bay State CAP clients with the opportunity to opt out of Bay State CAP. Additionally, Phase I also established income averaging for Bay State CAP households with fluctuating income.

Since the implementation of Phase I, DTA has made additional improvements to the Bay State CAP process.

In June 2020, the Department operationalized Phase II fixes which included purposeful changes aimed at providing better and more timely service to Bay State CAP households.

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OLGT 2020-44A BSC changse.pdf (242.54 KB) 242.54 KB