2020-43: Cross Programs: Suspension of TAOs as Mailing Address



Online Guide Transmittal 2019-55 established procedures for allowing clients to use a Transitional Assistance Office (TAO) as a mailing address. However, at this time, clients cannot use a TAO as a mailing address.

With TAOs closed due to COVID-19 and the Department handling its operations remotely, clients are no longer able to use a TAO as their mailing address as they will not be able to retrieve their mail including obtaining an EBT card.

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