OLGT 2016-26: Cross Programs – DTA Assistance Line Enhancements

Date:
Author:
DTA

The following Assistance Line enhancements have been implemented: Auto-dialer call reminders for recertification and appointments are fully functional. A BEACON narrative is created to document DTA’s attempts to contact the client.

Attachment Size
OGT 2016-26.pdf (71.48 KB) 71.48 KB