Field Ops Memo 2009-43: TAFDC – Office of Civil Rights (OCR) Agreement Client Survey

As part of the OCR agreement (see Field Operations Memos 2005-58 and 2007-1), DTA is required to conduct a survey of clients who participated in an ESP activity to ensure that their education, training and job preparation needs were met and that they were met on a timely basis. Attachment A is the introductory letter clients will receive telling them about the survey. Attachment B is the survey. There will be a Spanish version of both. These surveys were mailed during the week of July 20, 2009, with the instruction to be returned to Central Office.