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Upcoming SNAP Coalition Meeting and Trainings; Please report BEACON/Systems Issues that do not get fixed

DTA BEACON Systems Issues Persists today (3/24):

As of 2 PM today, DTA Central reports it is still working to fix the BEACON and their systems issues.

As noted earlier, SNAP interviews for today were rescheduled until Monday and a robo call was ​supposed to go out tell​ing​ clients of the change. Cash case managers have been told to reschedule any cash appointments that were missed due to this issue. If you​ or your clients​ have any issues accessing the DTA Assistance Line or getting case issues resolved ​early next week ​as a result of this problem please let us know.

Boston SNAP Coalition Meeting:Tuesday, March 28th from 10 to Noon at St Francis House

The AGENDA will include:

  • Update on federal SNAP/hunger issues including status of the USDA Secretary position, Farm Bill hearings, SNAP Defense work (more stories needed!)

  • State FY18 Budget: Ways and Means hearings and legislation: SNAP Gap, MEFAP,​ Breakfast after Bell and more

  • Update on the BEACON glitch and rescheduled interviews - again, let us know how this impacted your clients

  • Updates on DTA Connect improvements in pipeline (including status of provider portal) 

  • Immigrant access issues - see recent memo from the National Immigration Law Center re leaked Exec Order. Let us know what you are hearing.

  • Elder SNAP updates - reports from DTA re transfer of SNAP case when spouse dies; outreach to seniors on high EBT balances

  • Review of DTA's March 2017 "Performance Score Card" and churn data  (SNAP closures, reopenings)

  • SNAP overpayments - discussion of types of overpayments you are seeing (DTA/agency error, unintentional overpayments, IPVs) and how you re resolving them

  • Local SNAP case issues you are seeing - Please add to the agenda !

Upcoming Benefits Related Trainings in March and April:

  • The Immigrant/Benefits Training is on Thursday, March 30th. There is still time to register

  • The rescheduled SNAP 101 Training is on Tuesday, April 4th (yes, rescheduled 2 times due to snow) - still time to register

  • The Mass Municipal Association Human Services Council training on Benefits 101 and Housing Rights is Thursday, April 6th at the Westborough Senior Center. This itraining is open to all non-profit orgs and not just municipal human services workers.  See attached flier to register. 

File Attachment: 
PDF icon MMAHSC Regional 4-6-17.pdf157.83 KB