Massachusetts Veterans’ Benefits are administered by local Veterans’ Service Officers (VSOs) in cities and towns. In some instances, the VSO makes vendor payments directly to the veteran’s landlord and/or utility company for the veteran’s housing or heating/cooling costs. These vendor payments should be excluded from countable income for SNAP eligibility purposes. This Field Operations Memo clarifies procedures for processing SNAP applications received from veterans whose VSO makes a vendor payment for shelter or utilities; and introduces the Veterans’ SNAP Benefit Job Aid (Attachment A).
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