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Home > Building Bridges through Language Access Conference Materials

Document Date: 
Friday, April 4, 2014
Document Author: 
Language Access Coaltion

The following is a virtual handout including links to many useful resources compiled for the Language Access Coalition's April 4, 2014 Building Bridges Conference.

Conference Materials

  • Main Powerpoint Presentation [1]
  • Conference Packet [2]
General Information
  • You are Invited to a Webinar on Readability and Plain Language [3] - Registration Closed.
  • Is your Interpreter Qualified? Tipsheet [4]
  • Working with Interpreters: 10 Important Tips for Communicating with Clients with Limited Engligh Proficiency (LEP) [5]
  • Migration Policy Institute's (MPI) Limited English Proficient (LEP) Census Data [6]
  • LEP Data by Income for MA Legal Services Service Areas [7]
  • Maps of low income, limited English Proficient speakers in Massachusetts  [8]
  • Language Access & the Law - Handout [9]
  • Language Access & the Law - Timeline [10]

Morning Plenary Session: State of Affairs in MA

Courts
  • ABA Standards for Language Access in the Courts [11]
  • Language Access Planning and Technical Assistance Tool for Courts [12] (February 2014)
  • Helpful Resources Guide (February 2014) [Editor's Note: Link is no longer active]
  • Language Access Panel Statement - Chief Justice Roberto Ronquillo, Jr. [13]
Agencies
  • State Agency Language Access Plans [14]
  • Language Access Assessment and Planning Tool for Federally Conducted and Federally Assisted Programs (2011) [Editor's Note: Link is no longer active]
Hospitals/Community Health Centers
  • Fluency and Language Access Network PSA [15]
  • Department of Public Health - Office of Health Equity website [16]
  • Edward M. Kennedy Community Health Center - "We Speak Your Language!" [17]
  • Language Access at Edward M. Kennedy Community Health Center (ppt) [18]
Legal Services
  • MassLegalServices Language Access Library Section [19]

Workshops I

Promoting and Protecting Equal Access to Public Housing for LEP Communities
  • Prezi Presentation: Strategies to Promote and Protect Equal Access to Public Housing [20]
  • HUD Powerpoint on LEP and Housing (ppt) [21]
  • LEP Policy Guidance for HUD Recipients [22] - January 22, 2007
  • Comments and Responses to the BHA FY 2014 Annual Plan [23]
  • Boston Housing Authority: The Four Factor Analysis for the LEP Policy - October 2012 [24]
  • Complaint letter to HUD about Violation of Title VI and Title VIII [25]
Advocacy Strategies to Help Your LEP Clients Navigate Public Benefits
  • American Civil Liberties Union (ACLU) Health and Human Services (HHS) Complaint (2007) [26]
  • 2007 Office of Civil Rights (OCR) Department of Human Services (DHS) Complaint Supplemental Letter Appendices [27]
  • 2008 DHS OCR Interpreter Letter [28] - Follow up to the formal complaint filed in 2007
  • ACLU HHS Resolution (2011) [29]
  • DTA - Language Access Plan, January 2013 [30]
  • HHS LEP guidance [31]
  • Ops Memo 2013-11: Department Interpreter Services Procedure [32]
  • Johnson v. DPW, Suffolk Sup., Special Masters Report - 1991 [33]
  • Haitian Mutli-Service Agreement - 1994 [34]
  • DTA Regulations related to Language Access [35]
  • Language Access at DTA: Policies and Advocacy (ppt) [36]
  • Sample Complaints sent to DTA’s Language Access Coordinator
    • Sample Complaint 1 - 11/15/11 [37]
    • Sample Complaint 2 - 10/31/12 [38]
    • Sample Complaint 3 - 1/31/12 [39]
    • Sample Complaint 4 - 12/27/12 [40]
Addressing Health Disparities in LEP Communities through Language Access
  • Addressing Health Disparities Powerpoint Presentation (ppt) [41]
  • Language Barriers and Medication - Shena Elrington NYLPI (ppt) [42]
  • SafeRx Recommendations for Clear and Accessible Prescription Medication [43]
  • Letter to State Board of Pharmacy about the recommendations  [44]
  • The Business Case: Safe Access for Everyone Rx (SafeRx) [45]
  • SafeRx Final Budget Language - 2012 [46]
Collaborative Efforts Can Increase Language Access in Family Law and Abuse Prevention Order Cases
  • Powerpoint Presentation on Language Access in Family Law [47]
  • Workshop Report - Notes from Presentation [48]
  • Handout for Presentation - Information and Resources [49]

Workshops II

Language Access on a Shoestring Budget: Making Your Program Accessible
  • Language Access on a Shoestring Budget Powerpoint Presentation (ppt) [50]
  • Information about interpreter/language access [16] - Some great tools there: posters, “I speak” cards, links to language assessments and recommendations, even a radio campaign.
  • Document about Accessible Materials [51]
  • Enhanced Culturally and Linguistically Appropriate Services (CLAS) Standards [52]
  • CLAS Self-Assessment Tool [53]
  • Making CLAS Happen: Six Areas for Action [54] - A guide to providing culturally and linguistically appropriate services in a variety of public health settings.
  • Language Access in Your Program [55]
Beyond Interpretation: Cultural Awareness when Working with LEP populations
  • Powerpoint Presentation from Workshop [56]
  • Mutlicultural BRIDGE [57]
Thriving in the Workplace as an Immigrant, Refugee or Person with Limited English Proficiency
  • Lutheran Social Services of New England [58] (now called Ascentria Care Alliance)
  • Lutheran Social Services - Microenterprise Development Program (now called Ascentria Care Alliance) [Editor's Note: Link is no longer active]
  • Justice at Work [59]
  • Found in Translation [60]
  • English for New Bostonians [61]
Understanding Interpreter Role and Working with an Interpreter in a Variety of Settings
  • Assisting Limited English Proficient (LEP) Parties in the Trial Court (ppt) [62]
  • Assisting LEP Patients in the Healthcare System (ppt) [63]
  • Legal and Social Service Glossaries in Various Languages [64]
  • Resources for Professional Development of Spanish Court Interpreters [65]
  • Language Line Solutions: 11 Helpful Tips for Workwing with an Over-the-Phone Interpreter [66]

Building Community Collaborations

  • Building Community Collaboration Powerpoint (ppt) [67]
  • Asian Outreach Unit at GBLS [68]
  • Chinese Progressive Association [69]

Long Island Language Advocates Coalition (L.I.L.A.C.)

  • Long Island Language Advocates Coalition [70]
  • LILAC Mission, History, and Committee Accomplishments  [71]
  • Suffolk County Government - Long Island, NY - Language Access for Individuals with LEP [72]
  • Governor Cuomo Announces New York State Agencies Now Provide Free Language Access Services -October 2012 [73]
  • New York - Statewide Language Access Policy [74]
  • Community and Advocacy Groups Commend Nassau County Executive Orders Guaranteeing Translation and Interpretation Services to Nassau Residents [75]- link includes further information and links to Press Release, [76] Executive order 67 [76], Executive Order 72 [76], and Suffolk County Executive Order [Editor's Note: Link is no longer active]

Thank you to our Sponsors:

  • AmeriCorps: Massachusetts Legal Assistance for Self-Sufficiency Program [77]
  • Catholic Charities: Community Interpreter Services [78]
  • Massachusetts Legal Assistance Corporation [79]
  • MassLegalHelp [80]
  • Optimal Phone Interpreters [81]
  • Stratus Video Interpreting [82]
  • UMass Medical School [83]
Library Type: 
General Resources [84]
Library Categories: 
Building Bridges through Language Access Advocacy and Collaboration (2014) [85]

Source URL:https://www.masslegalservices.org/content/building-bridges-through-language-access-conference-materials

Links
[1] https://www.masslegalservices.org/system/files/library/Main%20Powerpoint%20for%20LAC%20conference.pptx [2] https://www.masslegalservices.org/system/files/library/LAC%20Conference%20Packet%20April%202014%5bsmallpdf.com%5d.pdf [3] https://www.masslegalservices.org/content/writing-way-your-clients-can-understand-webinar-readability-and-plain-language [4] https://www.masslegalservices.org/system/files/library/IsYourInterpreterQualified.pdf [5] https://www.masslegalservices.org/system/files/library/Working%20with%20Interpreters_cc_dtp.pdf [6] https://www.masslegalservices.org/content/mpi-limited-english-proficient-census-data-and-mpi-lep-data-brief [7] https://www.masslegalservices.org/content/lep-data-income-ma-legal-services-service-areas [8] https://www.masslegalservices.org/low-income-lep-speakers-map [9] https://www.masslegalservices.org/system/files/library/Language%20Access%20101%20Handout%20MA%20Specific_0.doc [10] https://www.masslegalservices.org/system/files/library/Language%20Access%20101%20Timeline_MASS.pdf [11] https://www.masslegalservices.org/content/aba-standards-language-access-courts [12] https://www.lep.gov/resources/courts/022814_Planning_Tool/February_2014_Language_Access_Planning_and_Technical_Assistance_Tool_for_Courts_508_Version.pdf [13] https://www.masslegalservices.org/system/files/library/Language%20Access%20Panel%20Statement%20%20April.4.pdf [14] http://www.mass.gov/governor/administration/groups/oao/language-access/executive-branch-agency-language-access-plans.html [15] https://www.youtube.com/watch?v=E-Y8mflhd0M [16] https://www.mass.gov/interpreter-services-at-health-care-facilities [17] https://www.kennedychc.org/for-patients/we-speak-your-language [18] https://www.masslegalservices.org/system/files/library/Language%20Access%20Advocay%20and%20Collaboration%20Conference%204_4_2014.ppt [19] https://www.masslegalservices.org/library-directory/language-access [20] https://prezi.com/q_lebow1ppja/strategies-to-promote-and-protect-equal-access-to-public-hou/?utm_campaign=share&utm_medium=copy [21] https://www.masslegalservices.org/system/files/library/LEP%20Presentation%20SCR%20Fri%20Apr%204%202014%20Building%20bridges%20Conf.pptx [22] https://www.gpo.gov/fdsys/pkg/FR-2007-01-22/pdf/07-217.pdf [23] https://www.masslegalservices.org/content/comments-and-responses-bha-fy-2014-annual-plan [24] http://www.bostonhousing.org/en/Special-Pages/PageNotFound.aspx [25] https://www.masslegalservices.org/content/complaint-letter-hud-about-violation-title-vi-and-title-viii [26] http://riaclu.org/documents/LEP_Letter_to_HHS_2007.pdf [27] https://www.masslegalservices.org/system/files/library/2007%20OCR%20DHS%20complaint%20supplemental%20letter%20appendices_0.pdf [28] https://www.masslegalservices.org/system/files/library/2008%20DHS%20OCR%20interpreter%20letter_0.pdf [29] http://http://riaclu.org/documents/Resolution_Agreement_2011.pdf [30] https://www.masslegalservices.org/system/files/library/2013-dta-lap-acc_0.pdf [31] https://www.masslegalservices.org/content/hhs-lep-2013-guidance [32] https://www.masslegalservices.org/content/ops-memo-2013-11-department-interpreter-services-procedures [33] https://www.masslegalservices.org/content/johnson-v-dpw-suffolk-sup-special-masters-report [34] https://www.masslegalservices.org/content/haitian-multi-service-center-v-dpw-hhsocr-resolution-agreement [35] https://www.masslegalservices.org/system/files/library/DTA%20Interpreter%20Regulations.docx [36] https://www.masslegalservices.org/system/files/library/LANGUAGE%20ACCESS%20AT%20DTA%204-4-14.pdf [37] https://www.masslegalservices.org/content/dta-language-access-complaint-1 [38] https://www.masslegalservices.org/content/dta-la-complaint-103112 [39] https://www.masslegalservices.org/content/dta-language-access-complaint-103112 [40] https://www.masslegalservices.org/content/dta-la-complaint-122712 [41] https://www.masslegalservices.org/system/files/library/LEP%20and%20HealthCare%20_Language%20Conference%204%201%202014_0.ppt [42] https://www.masslegalservices.org/system/files/library/Building%20Bridges%20Language%20Access%20Presentation%20NYLPI%20%204.4.14.pptx [43] https://www.masslegalservices.org/system/files/library/Elrington%20-%20%20SafeRx%20Regulations%20Recommendations%20Report%20with%20Appendices%20-%20FI....pdf [44] https://www.masslegalservices.org/system/files/library/Elrington%20-%20SBOP%20Cover%20Letter%20Re%20SafeRx%20Regulations%20Recommendations%20FINA....pdf [45] https://www.masslegalservices.org/system/files/library/The%20Business%20Case-One-Pager.pdf [46] https://www.masslegalservices.org/system/files/library/2012.3.27%20SAFERX%20FINAL%20BUDGET%20LANGUAGE.docx [47] https://www.masslegalservices.org/system/files/library/family%20law%20-%20abuse%20prevention%20workshop%20final.pptx [48] https://www.masslegalservices.org/system/files/library/Courts%20Workshop%20Report.pdf [49] https://www.masslegalservices.org/system/files/library/fam%20-%20Handout.docx [50] https://www.masslegalservices.org/system/files/library/Language%20Access%20on%20a%20Shoestring%20Budget%20edited%204-3-14.ppt [51] https://www.mass.gov/files/documents/2016/07/qi/accessible-print-materials.pdf [52] https://www.masslegalservices.org/system/files/library/handout%201%20CLAS%20Standards.pdf [53] https://www.masslegalservices.org/system/files/library/DPH%20CLAS_self_assessment.doc [54] https://www.mass.gov/lists/making-clas-happen-six-areas-for-action [55] https://www.masslegalservices.org/system/files/library/Language%20Access%20in%20Your%20Program_0.doc [56] https://www.masslegalservices.org/system/files/library/Beyond%20Interpretation.pdf [57] https://www.masslegalservices.org/www.multiculturalbridge.org [58] https://www.ascentria.org/ [59] https://jatwork.org/ [60] http://www.found-in-translation.org/ [61] http://www.englishfornewbostonians.org/ [62] https://www.masslegalservices.org/system/files/library/-Building%20Bridges%20Through%20Language%20Access,%20April%204,%202014.ppt [63] https://www.masslegalservices.org/system/files/library/MedicalInterpretingforLEP%20population.pptx [64] https://www.masslegalservices.org/content/legal-and-social-service-glossaries-various-languages [65] https://www.masslegalservices.org/content/resources-professional-development-spanish-court-interpreters [66] https://www.masslegalservices.org/system/files/library/11%20Tips%20for%20Working%20with%20an%20Interpreter%5b1%5d.pdf [67] https://www.masslegalservices.org/system/files/library/Building%20Collaborations%20Powerpoint.pptx [68] https://www.gbls.org/our-work/asian-outreach [69] http://cpaboston.org/ [70] https://www.longislandlanguageadvocates.org/ [71] 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https://www.masslegalservices.org/library/directory/language-access/lep-trainings/building-bridges-through-language-access-advocacy