The Online Resource for Massachusetts Poverty Law Advocates

A Whirlwind Tour of User Experience Techniques on a Shoestring Training

05/30/2018 - 1:00am to 2:30pm
Event type: 

The emphasis on “customer” and “user experience” in the corporate world has resulted in a a host of techniques that are directly applicable to legal aid technologies at every stage in a project.  What can you easily do to better understand what will work for your own “customers”—whatever users you’re trying to serve-- without blowing out your budget?

Using examples from both the corporate and the legal aid world, potentially including the recent Ohio website planning phases and Florida portal user testing, we’ll show how you can improve the user experience on your own site on any budget.

You must register to attend:

For questions about these trainings, please contact Sart Rowe of Northwest Justice Project at This training will be recorded for later posting on LSNTAP.orgs website and NTAP YouTube Channel.

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