The Online Resource for Massachusetts Poverty Law Advocates

SNAP Replacement Benefits for Households impacted by Lawrence, Andover & North Andover Gas Explosions

Please see email from DTA regarding SNAP replacement benefits with SNAP replacement request form.  We also have the SNAP replacement/misfortune information posted on our Mass Legal Services website HERE:   Big thanks to DTA for putting out this guidance quickly.
Pat .
---------- Forwarded message ----------
From: Craven, Sara (DTA) <>
Date: Mon, Sep 17, 2018 at 1:29 PM
Subject: Clients impacted by Lawrence, Andover & North Andover Gas Explosions


Good Afternoon,


As most of you are probably aware, those living in Lawrence, Andover and North Andover have been through a great ordeal. As such, clients may be requesting replacement SNAP benefits due to household misfortune. 


Below, please find important information regarding Household Misfortune:


SNAP policy allows for the replacement of food lost during a household misfortune, such as a fire, flood, loss of electricity, equipment malfunction (such as refrigerator or freezer) or other disaster.


Clients may request replacement benefits because of a misfortune that is restricted to their household or because of a more widespread misfortune that has impacted a town, county, state or region.


The client may report the loss orally by calling the DTA Assistance Line at 877-382-3263 or in writing within 10 days of when the loss occurred. The written statement may be submitted by uploading it through the DTA Connect mobile application, mailing it to DTA’s Document Processing Center at P. O. Box 4406, Taunton MA 02780-0420  or faxing it to 617 – 887-8765.


Attached to this email is the SNAP 9B form.  Clients are required to complete the SNAP-9B form (Statement of Loss/Request for Replacement Food due to a Household Disaster or Misfortune Form) and submit to DTA. Please note a SNAP-9B form does not have to be completed to report the initial loss, clients may call DTA to report the loss and subsequently submit the form.


I hope you find this information helpful and please feel free to share.


Thank you again for your continued support.


Sara Craven

Director of the Ombudsman Unit


File Attachment: 
PDF icon snap-9b.pdf244.93 KB

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