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Quality Control: workers must provide SNAP appointment letter and notice of missed interview

Date: 
04/24/2009
Author: 
DTA
Clients who cannot be reached by phone must be sent a BEACON-generated appointment letter. If the client misses the scheduled application interview (telephone or face-to-face), a BEACON-generated NOMI must be sent. Case managers must indicate on the BEACON Narratives tab whether or not the client was interviewed by phone.
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