In order to establish eligibility for assistance, applicants and clients (hereafter referred to as clients) must meet financial and nonfinancial eligibility requirements. Clients must submit verifications, as required by policy, to demonstrate that they meet these eligibility requirements.
Purpose of Memo
This Operations Memo:
advises case managers about procedures for documenting efforts to obtain documentary and collateral verifications before accepting selfdeclarations;
reminds staff about client responsibilities in obtaining required verifications; and
reminds staff about the Department’s obligations to assist clients in obtaining required verifications.
This Operations Memo obsoletes Operations Memo 2011-21.
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