The Online Resource for Massachusetts Poverty Law Advocates

OLGT 2018-83: TAFDC and EAEDC: Update of Case Transfer Pages


Transfer of a case must occur as soon as possible after an address change has been reported.  Reasons for transferring an EAEDC or TAFDC case include when a client:

  • indicates a move to a new address that is in another TAO’s catchment area, even if it is not permanent; 
  • is placed in a homeless shelter or domestic violence shelter serviced by another TAO;  
  • has been placed for 30 days or more in a hotel or motel serviced by another TAO; 
  • has requested that his/her case be transferred to a TAO equipped with VRI as an oral communication accommodation; or
  • is unsafe going to their assigned TAO due to domestic violence.

Clients residing in transitional housing programs and substance abuse shelters must have their case transferred after the 30th day of placement in the transitional housing or substance abuse shelter.

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