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OLGT 2017-76: Cross Programs - Administrative Closure Signoff Change

Date: 
09/29/2017
Author: 
DTA

When closing a case or a case member with a reason of Administrative
Closure, all EBC notices are suppressed. In these instances, the client will
not receive a closing notice. As such, the use of Administrative Closure must
be used only in extenuating circumstances.

To avoid the inappropriate use of the Administrative Closure reason, and to
ensure proper client notification, the Interview Wrapup signoff for these
requests is being raised to an authorization level of TAO director.

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PDF icon OLGT 2017- 76 admin closure.pdf185.31 KB

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