OLGT 2015-15: SNAP: Requesting and Completing SNAP Actions

Date:
Author:
DTA

Overview
As a result of procedural and BEACON functionality changes associated with BEACON Builds 47.2b and 47.3 and to clarify instructions for completing Actions in all three SNAP queues, the following Online Guide pages have been revised:

  • Supervisory Review Actions
  • Requesting and Completing a SNAP Processing Action
  • Requesting and Completing a SNAP In Person Action
  • Phone Queue Actions
  • Creating Follow-Up Actions
Attachment Size
OLGT 2015-15.pdf (66.75 KB) 66.75 KB