Heads Up: DTA's Assistance Line and SAO Lines are down right now
From: Craven, Sara (DTA) <email@example.com>
Date: Wed, Sep 16, 2020 at 11:37 AM
Subject: DTA Assistance Line Issue
Good Morning Advisory Board Members:
The DTA Assistance Line is currently unable to connect callers with DTA staff directly. Automated prompts are still available. Clients who had a SNAP interview scheduled will be rescheduled. Our IT staff are working to quickly resolve the issue and we will provide an update when fixed.
Please remind clients that they can use DTAConnect.com to apply for all DTA benefits and get case information.
Director, Ombuds Unit
Department of Transitional Assistance