The Art & Science of Interviewing Pro Bono Clients 2017
Asking the right questions in the right way can start your attorney-client relationship off on the right note and prevent unnecessary frustration. Interviewing skills are especially important when working with pro bono clients who have had limited experience with the legal system or face other barriers. PLI's online course, The Art & Science of Interviewing Pro Bono Clients 2017, will be offered once again this fall for attorneys who seek to improve their skills in interviewing pro bono clients.
Chaired by Alicia Aiken, Executive Director of the Confidentiality Institute, this interactive online course will run for five days (varying between 10-45 minutes each day at a time convenient for you), from October 23‑27, 2017.
By participating in The Art & Science of Interviewing Pro Bono Clients 2017, you will learn:
- The "science" of collecting information, including preparation for client interviews and asking your client the right questions in the right order
- The "art" of collecting information, including framing your interview questions and responding to your client's answers
- How to manage common frustrations for pro bono clients and attorneys
- Third-party basics, including when a third party is covered by privilege, and communicating the implications of a third-party presence to your client
Register at the Practicing Law Institute's website: