Utilities
11/10/2011
MLRI
From November 15 through March 15 (sometimes extended into April), Massachusetts state law prevents utility companies from terminating service that is used to heat homes if the household is suffering Read More
11/01/2011
MA Executive Office of Housing and Economic Development
Low income households who pay for heat, or whose heat is included in their rent, may be eligible for fuel assistance from the Low Income Home Energy Assistance Program (LIHEAP). Additional infor Read More
03/02/2010
NSTAR
NSTAR is pleased to offer a new Arrearage Forgiveness Program for qualified customers. This program is designed to assist customers with past due electric and/or gas bills. Read More
This section includes information about various utilities issues, including fuel assistance (LIHEAP), utility discount rates for low income households and protections against utility shut-offs.
07/01/2008
Charlie Harak, NCLC
A comprehensive overview of utilty rights, including
right to obtain service,
what to do if you owe money on a previous account,
right to continued service,
protection against shut o Read More
11/01/2009
Medical-Legal Partnership
Low-income households with (a) an infant member or (b) a member who has a serious or chronic serious illness, and who have filed a "financial hardship statement" with the utility company are Read More
11/17/2009
MLRI
Low income consumers in Massachusetts whose income is within 60% of the state median income may be eligible for discounted rates on electric and gas service. M.G.L. c. Read More
10/02/2008
National Consumer Law Center
Two page flier of basic utilities rights, written by the National Consumer Law Center. Read More
01/01/2010
National Consumer Law Center
Information from the National Consumer Law Center about maintaining continuous utlity service. Read More
06/05/2008
MassLegalHelp.org
Information about the 2005 water submeter law.
Read More
