Besides contacting a SNAP worker at your local DTA office, there are two ways to check the status of your SNAP application or ongoing benefits:

• If you have access to the Internet, an email address, and already have your EBT card, you can set up a "My Accounts Page" (MAP). Visit the Virtual Gateway and select "My Accounts Page". Once you have a MAP account, you can find the status of your case; the benefits amount; the date your benefits will be received; the name and phone number of your DTA worker; the date your next recertification is due; and notices that DTA has sent you in the past 90 days. For security purposes, in order to set up a MAP, you will be asked for your name, SSN, date of birth, mailing address, and your EBT card number.
• You can call a special DTA automated phone line to get information on your SNAP benefits: 1-877-382-2363. This "interactive" phone number allows you to find out the status of your SNAP application, the amount of your monthly benefits if approved, the next payment date for your benefits, when you need to recertify your benefits, and the name of your DTA worker. It does not give as much case information as the MAP. However, you do have the option to speak to a live person, but be prepared to wait until one is available. To access your case information through this process you will need to give your SSN, year of birth, zip code and your EBT card number (even if the card is not active).