Obsoleted by Field Ops Memo 2010-51.

In a continuing effort to improve customer service, increase efficiency and relieve the burden on case managers, the Department has requested and received a waiver from USDA that allows case managers to waive the interview requirement at SNAP recertification for certain elderly or disabled households without earned income. To meet the conditions of the waiver, these households must submit the recertification form and verifications timely and be eligible for continued benefits.

This memo discusses:

• the terms of the waiver;
• which households can have the interview waived and which households cannot have the interview waived;
• case manager responsibilities for applying the waiver, and
• BEACON changes to track the waiver.