DUA typically asks the following questions to ascertain UI eligibility in voluntary quit cases:
1. Why did you leave your job?
2. Did you have other choices other than leaving your job? Could you have asked for a transfer or a leave of absence?
3. Did you attempt to resolve the problem that caused you to leave your employment?
4. Did you try to work out a solution with your employer prior to leaving? When? With whom? How many times? What is the company policy for filing a complaint? How did you try and resolve the problem?
5. What do you believe your employer could have done to resolve the situation?
6. Did you request a transfer? Why not? Was the transfer granted? If you had requested a transfer would it have been granted?
7. Did you request a leave of absence? Why not? Was the leave granted? If you had requested a leave would it have been granted?
8. Do you know if the company grants leaves of absence or transfers?
9. Was there a personal reason for leaving your job?