The Department provided a series of SNAP Refresher trainings to DMH case managers and provider staff in recent months. A number of questions were raised during the course of these regional trainings. Some of the questions required consultation with USDA and others needed DTA/DMH input. This field operations memo transmits the questions along with answers so that DTA and DMH staff have accurate information. These questions and answers relate to the streamlined SNAP processing developed for DMH clients living in group homes or residing independently. See Field Operations Memo 2005-13 and Field Operations Memo 2004-41 for more information.