Limited English Proficiency Issues
You may also want to check the materials in the benefits cross-program LEP category at http://www.masslegalservices.org/cat/2134.
Resources in this Category
ALL Agency Rules & Procedures Practice Materials
Title  | Date | ||
|---|---|---|---|
 | A &F Memo 2007-9: DTA Telephonic Interpreter Service Explains swtich to Qwest for telephonic interpreter services as of June 1, 2007 | 5/29/2007 | |
| | Field Op 2002-22: Right to an Interpreter (LEP) The Department, in conformance with federal law, is required to tell applicants and recipients of their right to interpretation services and provide interpreters to applicants and recipients whose primary language is not English (also known as limited English Proficient, (LEP)) or who use American Sign Language (ASL). | 9/27/2002 | |
| | Field Op 2005-12: Enhancement to Policy Online - Interpreter Request Form A new option entitled Online Forms has been added to the Policy Online Menu. The first form added to this new feature is the Interpreter Request Form (Attachment A). Additional forms will be available in the near future. The Interpreter Request Form was issued in February and referenced in the February 2005 Transitions-From the Forms File. TAO staff were instructed to fax the completed document to Central Office. The form is being reissued with the instruction to e-mail the completed form to Central Office. The name and e-mail address of the person in Central Office are identified at the bottom of the form. | 3/1/2005 | |
| | Field Op 2005-34: Department Interpreter Services THIS FOM WAS MADE OBSOLETE BY FIELD OP MEMO 2008-16. | 8/1/2005 | |
| | Field Op 95-002 Active Cases with Language Code 3 | 1/1/1995 | |
| | Field Op 99-031 Right to an Interpreter 1999 guidance requiring DTA staff to provide interpeters for limited English proficient (LEP) clients. | 10/6/1999 | |
| Field Op Memo 2008-16: Department Interpreter Services Enhancements MA Department of Transitional Assistance's updated and enhanced interpreter services guidance to field offices (for oral interpretation). Also attached is explanatory memo from MLRI. | 4/1/2008 | ||
| | Hotline Focus for 03/01 Car value for applicant for TAFDC and Food Stamps; Food Stamps: Subsidized adoption income; Providing interpreters for Limited English Proficiency/ LEP persons. | 3/1/2001 | |
| | Hotline Focus for 07/99 Multilingual cards must be sent with every manual notice, inlcuding verification checklists; TAFDC: Family cap and deprivation factor; TAFDC: work requirement for parents of school-age children is based on mandatory school age not school attendance (note that while this reasoning still applies for figuring out which work requirement applies, it is no longer true that no work requirement applies to parents of children under 6). | 7/1/1999 | |
| | Interpreter Request Form (IRF) | 3/1/2005 | |
