AU Managers must remember to help applicants and clients obtain required verifications, if they are unable to obtain verifications for reasons beyond their control. AU Managers must also remember to allow additional time and to give additional help to applicants and clients who have identified themselves as having trouble providing verifications due to Domestic Violence (DV), if specific documentation, such as a birth record to prove relationship, is taking more time than normally required (10 days) or would put the applicant or client at risk.

Domestic violence: entering information on Beacon, who maks the decision and what the standards are for determining cases that should have heightened level of security.

TAFDC and EAEDC: Recalculating lump sum disqualification periods when there has been domestic violence.